App user support
Send a support request
Add the listing ID when your issue is about a specific listing. Screenshots, device model, and app version help us investigate faster.
Account and login
Include your account phone or email, but never share OTPs or passwords.
Listings
Share the listing ID, title, category, status, and what you expected to happen.
Subscription
For plan access issues, mention whether the purchase or restore flow was used.
Media upload
Tell us the file type, size, and whether the issue happened on photos or video.
Safety reports
Report misleading listings, unsafe contact behavior, or moderation concerns.
Bug reports
Include your device, app version, screenshots, and the steps to reproduce.
Before contacting support
- Include your account phone or email so we can find your account.
- Add the listing ID when the issue is related to a listing.
- Attach screenshots in your reply if the team asks for more detail.
- Never send OTPs, passwords, or private payment credentials.